INK SMP Privacy Policy

Effective Date: [20 March 2025]

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At INK SMP, located in Northern Ireland, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your personal data, and your rights concerning this data. By using our website and services, you agree to the collection and use of information per this policy.

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Information We Collect

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We collect personal data from you when you visit our website, make inquiries, or book an appointment for our scalp micropigmentation services. The types of personal information we may collect include: Personal Identification Information: Name, email address, phone number, and postal address. Account and Service Information: Details of your appointment history, services rendered, and preferences. Payment Information: Payment details (processed securely via third-party payment processors). Technical Information: IP address, browser type, device type, and other usage data (collected via cookies and analytics tools). Health and Consent Information: Medical history relevant to our services, collected through forms or consultation notes.

 

How We Use Your Data

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We use the personal data we collect for the following purposes: To Provide Services: To process your appointment bookings, provide scalp micropigmentation services, and communicate with you about your appointments. To Improve Our Services: To assess and improve the quality of our services, website functionality, and customer experience. Marketing and Communication: With your consent, to send promotional emails, newsletters, or special offers. You can opt out at any time. Analytics: To analyze website usage and improve user experience using third-party analytics services. Legal Obligations: To comply with legal or regulatory requirements.

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How Long We Retain Your Data

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We will retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, as required by law or for legal, regulatory, accounting, or reporting requirements. Data related to financial transactions may be retained for a period of up to [insert number] years in line with tax and accounting laws.

 

Sharing Your Data

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We do not sell your personal data to third parties. However, we may share your data with trusted third parties in the following circumstances: Third-Party Service Providers: We may share your data with service providers who assist with business operations, such as payment processors, website hosting, email marketing services, and customer support. These providers are only allowed to use your information for the specific purposes of providing the services we’ve contracted them for. Legal and Regulatory Compliance: We may disclose your data if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or other illegal activities.

 

Data Protection and Security

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We implement reasonable and appropriate physical, technical, and administrative measures to protect your personal data from unauthorized access, use, alteration, or disclosure. This includes using encryption, secure servers, and regular security audits. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

 

Your Rights Regarding Personal Data

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Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data: Right to Access: You can request access to the personal data we hold about you. Right to Rectification: If any of your personal data is incorrect or incomplete, you can request that we correct or update it. Right to Deletion: You have the right to request that we delete your personal data, subject to any legal obligations we may have to retain certain data. Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances. Right to Object: You may object to the processing of your personal data for marketing or other legitimate purposes. Right to Data Portability: You can request a copy of your data in a structured, commonly used format. To exercise any of these rights, please contact us at [insert contact details]. We will respond to your request within one month, following applicable data protection laws.

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Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, personalise content, and improve the performance of our services. Cookies: Small files stored on your device that help us recognise your browser and capture certain data. Cookies can be used to track user preferences, session data, and other information related to your website usage. Consent: By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect your ability to use some features of our website. For more detailed information about the cookies we use, please refer to our [Cookie Policy], which outlines the types of cookies, their purpose, and how you can manage your preferences.

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Changes to This Privacy Policy

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We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your data.